Careers
Why Join Us?
While we come from different backgrounds, we share the same values. We believe in growing with our people.
You’re not just building a career—you’re shaping the future of global logistics.
Choose your path. Take flight with Bondex.
What We Stand For
Bold Values. Global Spirit. Eagle-Focused.
- Own It – Like the eagle taking full command of the skies, we take full ownership of our work—start to finish, big or small.
- Keep It Real – We value honesty, clear communication, and a good dose of common sense. No fluff, no spin.
- Think Global, Act Human – We fly across borders but land with empathy, respect, and heart.
Life at Bondex
Where Eagles Train, Fly, and Thrive. We like to think of ourselves as a team of logistics nerds with personality. If you’re working here, you’ll feel:
- Fast-Paced, Never Boring — Like international shipping, no two days are the same. You’ll stay sharp, curious, and occasionally caffeinated.
- Big Team Energy – We cheer each other on, pitch in when it’s busy, and high-five when we crush goals (virtual or real)
- No Suit Required – Bring your whole self. We’re serious about the work, not about being serious all the time.
- Soar Higher, Learn More – From your first day to your next promotion, you’ll find flight paths to learn, lead, and level up.
Why You’ll Love Flying With Us
- Career Lift-Off – Whether you’re into ops, strategy, or tech, we help you build a career that’s going somewhere.
- See Your Impact, Every Day – From port to porch, you’ll see the real-world results of what you do every day.
- Culture with Lift – Global retreats, team lunches, and maybe even karaoke night—we fly high, and we celebrate big.
🙌 Apply Today
🌊 We’re Hiring: Ocean Import/Export Specialist 🌍
Hiring Location: Los Angeles/Chicago/Mexico City
Languages: English, Chinese, or Spanish (depending on job location).
Are you a logistics lover with a knack for details and a passion for global trade? ✈️🚢 Do you dream of mastering international shipments and growing into a future business leader? Let’s set sail together.
We’re on the lookout for a dedicated, detail-obsessed, and people-smart Ocean Import/Export Specialist to join our North America team. You’ll be the bridge between our clients, carriers, and internal teams—ensuring shipments move smoothly and customers stay happy.
🌟 What You’ll Do:
- Keep client records so organized it’ll make Marie Kondo proud 🗂️
- Coordinate shipments from A to Z—importers, truckers, carriers—you’re the glue 🧩
- Craft accurate, competitive quotes and offer smart shipping solutions like a logistics wizard 🧙♂️
- Support internal sales teams and respond swiftly to client inquiries 💬
- Manage documentation, accounts receivable/payable, and make sure nothing slips through the cracks
- Use Go Freight or other software to keep everything moving on track
🔍 What We’re Looking For:
- 1+ year of experience in freight forwarding/logistics/international trade
- Clear, professional communication skills—written & verbal
- Super organized, reliable, and ready to take initiative
- Calm under pressure, deadline-driven, and solution-oriented
- A team player with a heart: kind, honest, responsible
- Bonus points if you already know Go Freight, Cargowise or other smiliar ERP system😉
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Company-sponsored employee events and travel incentives
- Ongoing training and development programs
- CPT/OPT Sponsorship; H1B Lottery
🚀 Why Join Us?
- Real growth potential: stand out and you may be invited to join our Expert Path Program—designed to fast-track your career into leadership.
- Learn across departments, build a global logistics skillset, and make your mark in an industry that never sleeps 🌐
- Friendly teammates, fast-paced work, and plenty of room to shine ✨
- Bring your curiosity, drive, and shipping savvy—and let’s build the future of logistics together.
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table.
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
✈️ We’re Hiring: Air Import/Export Specialist
Hiring Location: Los Angeles / Chicago / New york
Languages: English, Chinese, or Spanish (depending on job location)
Are you passionate about precision, speed, and the sky above? Do you thrive in fast-paced environments where every detail matters and every second counts? Then it’s time to take flight with us. 🚀
We’re looking for a dedicated, detail-driven, and proactive Air Import/Export Specialist to join our North American team. You’ll be the vital link between clients, airlines, customs, and ground teams—ensuring time-sensitive cargo moves seamlessly across borders and skies.
🌟 What You’ll Do:
- Coordinate import/export air freight shipments from origin to destination, ensuring on-time delivery ✈️
- Prepare and review all key shipping documents—airway bills, invoices, permits, declarations—you name it 📝
- Ensure compliance with U.S. and international air cargo regulations and customs requirements 🛃
- Partner with airlines, freight forwarders, and logistics providers to find cost-effective solutions
- Negotiate rates and optimize shipping routes without compromising service quality 💸
- Monitor shipments in real time, solve issues before they become problems, and keep clients updated 📦
- Build strong relationships with clients, suppliers, and carriers to ensure smooth collaboration 🤝
- Use internal software systems to track performance, process A/R and A/P, and manage freight operations digitally
🔍 What We’re Looking For:
- 1+ year of experience in air freight, logistics, or international trade
- Strong understanding of air cargo operations, airline procedures, and customs compliance
- Excellent communication and documentation skills—both written and verbal
- Calm under pressure, precise under time constraints, and always thinking one step ahead
- A self-starter who also works well with teams
- Kind, honest, and responsible
- Bilingual proficiency in English + Chinese/Spanish (depending on location)
- Experience with air cargo tracking systems or freight platforms like Go Freight, CargoWise, etc. is a big plus! 💻
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Company-sponsored employee events and travel incentives
- Ongoing training and development programs
- CPT/OPT Sponsorship; H1B Lottery
🚀 Why Join Us?
- Real growth potential: top performers may be invited to join our Expert Path Program, designed to fast-track your career into logistics leadership
- Opportunities for role rotation and exposure to multiple departments—expand your skillset across air, ocean, ground, and beyond
- A friendly, fast-moving, and diverse team that values initiative, accountability, and collaboration
- Bring your energy, ideas, and flight path to the future of logistics—we’re building something special here, and we want you on board
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table.
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
🚢 We’re Hiring: Ocean Freight Sales Representative 🌍
Hiring Location: Los Angeles / Chicago
Languages: English required; Chinese or Spanish is a plus depending on location
Are you a dealmaker who thrives in a fast-paced global trade environment? Do you enjoy building lasting client relationships and crafting logistics solutions that deliver real impact? Let’s chart a course for growth—together. 📦
We’re looking for a results-driven, client-focused Ocean Freight Sales Representative to join our North America team. In this role, you’ll identify new business opportunities, manage high-impact relationships, and work closely with internal teams to deliver tailored, cost-effective ocean freight solutions.
🌟 What You’ll Do:
🌊 Business Development
- Source new clients through cold calls, on-site visits, trade events, and digital platforms
- Design and execute strategic sales plans to hit revenue goals
- Maintain a steady pipeline of qualified leads
🤝 Client Management
- Build strong relationships by understanding customer needs and offering personalized shipping solutions
- Serve as the go-to point of contact—resolving issues and maintaining client satisfaction
- Provide timely updates on shipments and services
🚢 Carrier Negotiation & Coordination
- Develop strong partnerships with ocean carriers
- Secure competitive rates, contracts, and space allocations
- Coordinate sailing schedules and ensure cost-effective route planning
📦 Operational Collaboration
- Work closely with operations to ensure smooth shipment handling
- Oversee container load planning and regulatory compliance
- Monitor in-transit cargo and resolve any shipping delays or challenges
📈 Market Insight & Sales Strategy
- Stay ahead of industry trends and competitor activity
- Provide market insights and sales reports to leadership
- Continuously refine your sales approach to stay competitive
🧠 Teamwork & Growth
- Collaborate cross-functionally with customer service, finance, and operations
- Participate in ongoing training to stay sharp on industry trends
🔍 What We’re Looking For:
- 2+ years of experience in ocean freight sales, logistics, or freight forwarding
- Excellent interpersonal and negotiation skills
- Deep understanding of global trade regulations and pricing strategies
- Bachelor’s degree in business, logistics, international trade, or a related field
- Fluent in English; Chinese or Spanish is a plus
- Proactive, reliable, and results-oriented
- A team player with a high level of accountability and professionalism
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Competitive base salary + uncapped commission
- Company-sponsored employee events and travel incentives
- Ongoing training and development programs
- CPT/OPT Sponsorship; H1B Lottery
🚀 Why Join Us?
- Unlock career growth through our Expert Path Program, where top performers fast-track into leadership
- Be part of a diverse, dynamic team that’s building the future of global logistics
- Expand your skills across departments, from operations to carrier relations
- Make your mark in an essential industry that moves the world
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. 🌍📦
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
✈️ We’re Hiring: Air Freight Sales Representative 🌍
Hiring Location: Los Angeles / Chicago
Languages: English required; Chinese or Spanish is a plus depending on location
Do you thrive in high-pressure environments where precision, speed, and service make all the difference? Are you passionate about air freight and ready to take your sales career to the next level? Come join our team and help us move the world—one shipment at a time.
We’re looking for a results-driven, proactive Air Freight Sales Representative to develop new business, strengthen client partnerships, and collaborate with airlines and internal teams to deliver efficient, high-quality air freight solutions.
🌟 What You’ll Do:
📈 Business Development
- Actively identify and engage potential clients through online platforms, cold calling, and in-person visits
- Drive business growth and expand our air freight customer base
🤝 Client Relationship Management
- Build long-term partnerships by understanding client needs and delivering tailored air freight solutions
- Maintain trust through consistent communication and follow-up
✈️ Airline Collaboration
- Work closely with airline partners to secure competitive rates, capacity, and service terms
- Coordinate flight schedules to meet client deadlines
🧭 Route Planning
- Identify optimal shipping routes and ensure timely, cost-effective cargo transportation
📊 Market Analysis & Strategy
- Monitor market trends, analyze competitor activity, and adjust sales strategies accordingly
🏆 Sales Performance
- Meet and exceed sales targets through disciplined execution and market insight
🤝 Cross-Team Collaboration
- Partner with internal teams across sales, operations, and air freight to ensure smooth service delivery
🔁 Client Feedback Loop
- Relay feedback to airline partners to continuously improve pricing and transit time
🔍 What We’re Looking For:
- 2+ years of experience in international air freight forwarding
- Strong knowledge of air freight processes, policies, and market dynamics
- Exceptional communication and interpersonal skills
- Ability to stay efficient under pressure and handle sales targets
- Outgoing, proactive, and enthusiastic team player
- Strong market insight and ability to respond to changing industry needs
- Proven experience in developing and maintaining valuable sales channels
- Fluent in English; additional language skills are a plus
- Bachelor’s degree or higher in logistics, international trade, business, or related field
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Competitive base salary + uncapped commission
- Company-sponsored employee events and travel incentives
- Ongoing training and development programs
- CPT/OPT Sponsorship; H1B Lottery
🚀 Why Join Us?
- Clear career growth pathways in air/ocean freight sales
- Collaborative culture that values initiative, professionalism, and results
- Supportive training environment focused on long-term development
- Be part of a company where your voice matters, and your success is celebrated
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. ✈️📦
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
🚢 We’re Hiring: Ocean Freight Supervisor🌍
Location: Los Angeles
Languages: English required; Chinese is a plus
Are you an experienced leader in freight forwarding with a passion for operational excellence and team development? Do you thrive in managing people, optimizing logistics processes, and ensuring exceptional customer service? Join our North America team and take the helm of ocean freight operations in Los Angeles.
We’re looking for a professional, reliable, and people-oriented Assistant Ocean Freight Manager to oversee our LA-based sea freight teams. This role reports directly to the Ocean Freight Manager and the CEO of the North America region. You’ll lead operations, guide your team, enhance client relationships, and ensure compliance—all while driving efficiency and growth.
🌟 What You’ll Do:
👥 Team Management & Leadership
- Build and lead the Los Angeles ocean freight teams, fostering collaboration and professionalism
- Set clear goals, conduct performance evaluations, and provide coaching and feedback
- Guide team development through structured training and career pathing
🚢 Freight Operations & Process Optimization
- Oversee daily sea freight operations, ensuring safe, timely, and compliant cargo movement
- Improve SOPs for booking, customs, transportation, delivery, and issue resolution
- Ensure documentation accuracy and regulatory compliance across all shipments
- Track transport progress and respond swiftly to operational issues
🤝 Customer Relationship Management
- Maintain regular communication with clients and elevate customer satisfaction
- Support business development by collaborating with sales on logistics proposals and pricing
- Create customized logistics solutions for VIP clients and special projects
📦 Supplier & Partner Coordination
- Establish stable working relationships with carriers, truckers, and brokers
- Participate in vendor contract negotiations to ensure competitive pricing and quality service
- Evaluate service providers regularly and align them with company standards
📉 Cost Control & Efficiency
- Analyze transport costs and recommend cost-saving initiatives
- Assist in budgeting, cost analysis, and financial planning
- Explore new technologies and workflows to improve performance and profitability
🛡️ Compliance & Risk Management
- Ensure full compliance with international and U.S. regulations for sea freight
- Update procedures to reflect industry changes and policy updates
- Identify risks and implement response strategies and contingency plans
📊 Reporting & Business Insight
- Compile operational reports and analyze transportation data
- Provide actionable insights to management for strategic planning
- Use data to support performance reviews and business improvements
🔍 What We’re Looking For:
- 5+ years in international logistics or freight forwarding, with proven experience in ocean freight
- Strong knowledge of U.S. and international shipping regulations
- Experience in managing teams, setting KPIs, and performance coaching
- Proficiency in logistics platforms, MS Office, and data analysis
- Excellent communication, coordination, and problem-solving skills
- Able to work cross-functionally and handle high-pressure situations with flexibility
- Fluent in English; bilingual in English and Chinese preferred
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Competitive compensation based on experience and performance
- Career advancement opportunities across the North America region
- CPT/OPT Sponsorship; H1B Lottery
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. ⚓📦
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
📣 We’re Hiring: Marketing Specialist 🌍
Hiring Location: Los Angeles
Languages: English required; Chinese is a plus
Do you have a passion for building brands, crafting engaging content, and driving results through digital strategies? Are you ready to bring your creative energy into a fast-paced, global logistics environment? Join us and help tell our story—across borders, platforms, and cultures.
We’re looking for a dynamic and results-driven Marketing Specialist to strengthen our brand, increase engagement, and support key marketing objectives through innovative campaigns and cross-platform execution.
🌟 What You’ll Do:
- Develop and execute marketing strategies across global and Chinese platforms (e.g., WeChat, RED)
- Conduct market research and competitor analysis to guide campaign direction
- Write compelling content for websites, emails, social media, and promotional materials
- Manage digital campaigns, including SEO, email, and social media
- Design marketing assets using tools like Canva
- Analyze campaign performance and adjust strategies based on data
- Collaborate with sales teams to align marketing with business goals
- Track marketing budgets and ensure efficient resource use
- Stay updated on marketing trends and tools across both Western and Chinese markets
🔍 What We’re Looking For:
- Proven research and analytical skills to uncover trends and audience insights
- Excellent copywriting ability across digital channels
- Familiarity with marketing automation tools (e.g., Mailchimp)
- Knowledge of SEO, social media marketing, and content strategy
- Hands-on experience with creative tools like Canva
- Basic knowledge of HTML is a plus
- Strong communication and collaboration skills
- Self-motivated, detail-oriented, and data-driven
- Experience with analytics tools (e.g., Google Analytics, Tableau) is preferred
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Career development and learning opportunities
- Company-sponsored team events and incentives
- CPT/OPT Sponsorship; H1B Lottery
🚀 Why Join Us?
- Play a key role in shaping our brand’s global voice
- Collaborate with passionate teams across logistics, sales, and operations
- Gain exposure to both U.S. and Chinese digital ecosystems
- Grow your marketing career in a company that values creativity, innovation, and results
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. 🎯📈
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
💼 We’re Hiring: Operational Bookkeeping Specialist 🧾
Hiring Location: Los Angeles
Languages: English required; Mandarin is a plus
Are you detail-oriented, organized, and passionate about keeping financial records accurate and up to date? Do you enjoy working with numbers and supporting smooth financial operations behind the scenes? Join our finance team and help ensure clean books, timely payments, and smooth operations.
We’re looking for an Operational Bookkeeping Specialist to support our treasury and accounting functions, assist with reconciliations, and maintain accurate transaction records across departments.
🌟 What You’ll Do:
- Maintain daily bank transaction records and perform accurate bookkeeping
- Conduct monthly bank reconciliations and prepare reports for discrepancies
- Process vendor and partner payments on time, following internal approval procedures
- Track scheduled payments and ensure timely coordination with suppliers and partners
- Operate internal settlement platforms and assist with internal transaction reviews
- Enter and manage financial data using QuickBooks or similar tools
- Organize and archive invoices, payment records, receipts, and supporting files
- Support month-end closing with data collection and preliminary checks
- Maintain both digital and physical financial filing systems
- Assist in generating basic financial reports (e.g., expense summaries, balances)
- Provide administrative support for audits, tax filings, and internal reporting
🔍 What We’re Looking For:
- Associate’s degree or above in Accounting, Finance, or related field
- 1+ year of experience in bookkeeping or treasury operations preferred
- Familiarity with QuickBooks or similar accounting software
- Solid understanding of basic accounting principles and banking operations
- Highly organized, detail-oriented, and trustworthy with confidential data
- Strong time management and clear communication skills
- Able to work independently and within a team environment
- Bilingual in English and Mandarin is a plus
🧠 Preferred Skills:
- Experience with ERP or internal financial platforms
- Exposure to reconciliation systems or internal settlement platforms
- Basic understanding of U.S. financial regulations and tax concepts
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Career advancement and training opportunities
- Supportive, collaborative finance and operations team
- CPT/OPT Sponsorship; H1B Lottery
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. 💡
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
✈️🚢 We’re Hiring: Air & Ocean Freight Supervisor 🌍
Location: Chicago
Languages: English required; Chinese is a plus
Do you have a strong background in freight forwarding and a passion for leading high-performing teams? Are you ready to take full ownership of air and ocean freight operations in one of the most vital logistics hubs in North America? Join us in Chicago and help drive efficiency, service excellence, and compliance.
We’re looking for a dedicated and experienced Air & Ocean Freight Supervisor to oversee our freight operations team in Chicago. Reporting directly to the North America CEO, you’ll be responsible for managing people, processes, partners, and performance across both air and sea freight activities.
🌟 What You’ll Do:
👥 Team Management & Leadership
- Lead and manage Chicago’s air and ocean freight teams with professionalism and motivation
- Define responsibilities and goals, conduct performance evaluations, and provide ongoing coaching
- Deliver team training and career development support to elevate service levels
🚛 Freight Operations & Process Optimization
- Oversee all daily freight operations (air & ocean) to ensure timely and compliant cargo movement
- Develop and refine SOPs across booking, customs clearance, transportation, delivery, and exception handling
- Ensure freight documentation accuracy and regulatory compliance
- Monitor transport status and resolve in-transit issues as they arise
📞 Customer Service & Relationship Building
- Maintain strong communication with current clients, gather feedback, and enhance satisfaction
- Support sales efforts by helping develop solutions and pricing for potential and new clients
- Provide tailored service plans for VIP clients or complex logistics projects
🤝 Carrier, Airline & Partner Coordination
- Maintain strong vendor relationships with carriers, airlines, truckers, and brokers
- Participate in contract negotiations to secure competitive pricing and reliable service
- Evaluate suppliers regularly to ensure performance standards are met
💰 Cost Control & Operational Efficiency
- Analyze transport cost structures and propose optimization strategies
- Assist with budgeting, cost analysis, and margin control
- Explore new tools, technologies, or workflow improvements to boost efficiency and profitability
🛡️ Compliance & Risk Management
- Ensure all operations meet international, U.S. customs, and security regulations
- Update internal procedures to comply with evolving industry standards
- Identify and mitigate operational risks through proactive planning and response measures
📊 Reporting & Business Insights
- Collect and analyze operational data to produce actionable reports
- Share insights with leadership to support strategic decisions and market positioning
- Use metrics to guide team development and drive continuous process improvement
🔍 What We’re Looking For:
- Proven experience in international logistics, especially in air and ocean freight
- Strong leadership and team management skills
- Deep understanding of freight forwarding regulations and best practices
- Hands-on knowledge of freight documentation and customs requirements
- High attention to detail, process optimization, and client satisfaction
- Proficiency in logistics systems and performance analysis
- Fluent in English; Mandarin is a plus
💼 Employee Benefits:
- PTO, PSL, and paid holidays
- 100% employer-covered health insurance
- Career growth opportunities and professional training
- Collaborative and performance-driven work environment
- CPT/OPT Sponsorship; H1B Lottery
⚖️ Equal Opportunity Statement:
We are an equal opportunity employer committed to fair pay and an inclusive workplace for all—regardless of age, color, national origin, citizenship, physical or mental disability, race, religion, creed, sex, gender, sexual orientation, gender identity or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law.
We provide reasonable accommodations for qualified individuals with disabilities as required by law.
As part of our onboarding process, we conduct post-offer, pre-employment background checks. That said, we believe in second chances. We are happy to consider qualified applicants with arrest or conviction records, in accordance with applicable laws. Our goal is to build a diverse and talented team—one that values individuals for who they are today, not just their past.
We’re always on the lookout for exceptional talent to join our global logistics journey—whether you’re just getting started or bringing years of experience to the table. Let’s move forward, together. 🛫📦
📧Contact
If you interested in, please send your resume to: hruscorp@bondex.com.cn
🚀 Your Growth Journey at Bondex
At Bondex, careers don’t just grow—they soar.
Whether you’re passionate about becoming a top expert in your field or stepping into a leadership role,
we offer clear, dual career paths tailored to your strengths and aspirations.
Through structured programs, hands-on experience, and continuous learning,
our talent development roadmap is designed to support you every step of the way—from trainee to industry leader.
🎓 The Expert Path
– For Skilled Operators and Specialists
If you thrive on solving complex challenges, perfecting your craft, and making a technical impact, this path is for you.
Start strong with structured onboarding and real-world training.
Strengthen your expertise with focused learning in the Bondex Academy.
Take your knowledge deeper and become a go-to expert in your field.
Step into the spotlight as a thought leader and senior-level specialist.
💼 The Management Path
– For Future Team Leaders and Decision-Makers
If you’re energized by leading people, driving results, and making strategic decisions, this path helps you grow into a capable and confident manager.
Build a solid foundation with hands-on projects and team exposure.
Transition into supervisory and mid-level leadership roles with mentoring support.
Lead teams, drive innovation, and shape the direction of the business at a senior level.
E-Learning
From bite-sized lessons to smart learning paths, we make growth feel easy—and even fun. Wherever you are, whatever your pace, we’ve got your back as you level up and lead the way.
Live Courses
We’ve built a hands-on learning hub where everyone contributes, grows, and solves real challenges—together. From industry know-how to daily hacks, our expert trainers make sure no one’s stuck for long.
Join Us Now
If you’re interested in working together we would enjoy hearing more about you.